Shipping Policy

All orders are shipped via USPS. We ship on Monday - Friday excluding holidays. We do not ship or deliver on weekends. During busy times and holidays, we may sell out on certain days and therefore will not offer that shipping day.

The date you are choosing is the date on which you wish the package to arrive NOT the day it will ship.  This date must be at least 2 weeks in advance, to provide time to prepare your order and shipping time.  We deliver to the States listed below with a flat rate of $10.

The delivery days presented to you will depend on the following:

  • When your order is being placed. Orders placed before 4:00 pm EST are eligible to ship the next business day.

  • The zip code you are shipping to.

  • Whether or not you're shipping to a residential address or a commercial address (may have additional cost)

  • The weight or dimension of the package being shipped (may have additional cost)

We ship using the following methods:

  • Ground (least expensive) - if the package can arrive within 3-5 days (Saturday and Sunday do not count as days since USPS does not consider those days in transit).

  • Priority 2-day

  • We can also use UPS service delivery if you prefer, subject to additional shipping arrangement. 

Orders will be scheduled to arrive by end of day on the date chosen (USPS considers end of day by 7:00 pm). Unfortunately we cannot set a specified delivery time. During the holidays, packages can arrive as late as 10:00 pm.  

 

We cannot guarantee the arrival date. Certain circumstances such as weather or address issues can delay the pickup or arrival of your package. We will be happy to work with you and USPS to resolve any delays that occur, however, West Boca Sweets® cannot refund any part of your order as a result of shipping delays or incorrect deliveries.

We encourage all our customers to sign up for USPS. It's a free service provided by USPS to allow customers to track, reroute and customize deliveries of all packages. It's free and easy to sign up.  Simply go https://about.usps.com/welcome.htm for more information or to sign up.

The list below gives you a general guideline of which states we can ship a package to using USPS Priority mail service and the number of days it will be in transit.

State USPS Ground Transit Days approximate:

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Contact us

24/7 Email Support:

Westbocasweets@gmail.com

Phone: 561-405-7676

Mon - Fri 9:00 am to 6:00 pm

EST

Saturday 1:00 pm - 6:00 pm

Sunday 1:00 pm - 6:00 pm 

 

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